Last updated June 19, 2026
This policy explains the types of information Velvet Rose may receive through NashvilleSameDayFlowerDelivery.com, why we use it, and the choices available to customers. It applies to this current storefront and does not adopt unsupported claims from a former storefront.
Information We Receive
We may receive information that you provide when placing or preparing an order, creating or using an account, saving delivery details, contacting support, using favorites or reminders, requesting order tracking, or subscribing to communications. This can include names, contact details, recipient details, delivery addresses and instructions, order messages, account information, preferences, and the content of support requests.
The site may also receive basic technical information such as browser type, device information, pages visited, referring pages, approximate location derived from an IP address, and cookie or similar identifiers used to keep the site working and understand site activity.
How We Use Information
Information may be used to operate the storefront, prepare and support orders, confirm delivery eligibility, communicate about an order or support request, maintain customer accounts and saved preferences, provide favorites, reminders and order tracking, prevent fraud or misuse, troubleshoot the site, improve customer experience, and comply with applicable obligations.
Recipient information is used to support the requested delivery. Customers should provide only information they are authorized to share and should make delivery instructions accurate and relevant.
Payments And Service Providers
Online payments are handled with the help of third-party payment and technology providers. Payment information may be sent directly to those providers to process a transaction. Velvet Rose does not claim in this policy that the storefront stores full payment-card numbers.
We may also use hosting, email, address-assistance, analytics, advertising, security, and other service providers that process limited information for the services they provide to us. Their own terms and privacy practices may also apply.
Cookies, Analytics And Advertising
The site may use cookies or similar technologies for sessions, cart and account functions, security, preferences, analytics, and advertising measurement. Analytics and advertising tools may receive information about visits and interactions so we can understand performance and measure marketing. Browser settings and applicable provider controls may offer ways to limit some cookies or personalized advertising.
Communications
We may contact customers about orders, delivery questions, account security, reminders requested by the customer, and support matters. Promotional communications may be sent where permitted; customers can use an available unsubscribe method or contact us to request help with preferences. Transactional or service messages may still be necessary for active orders or account security.
Security, Retention And Children
We use reasonable administrative and technical practices intended to protect information, but no website or transmission method can be guaranteed completely secure. Information is retained only as reasonably needed for the purposes described here, business records, dispute prevention, security, and applicable obligations.
This storefront is intended for customers able to place or authorize purchases and is not directed to children. If you believe a child has provided personal information without appropriate permission, please contact us.
Your Questions And Requests
Depending on applicable law and the nature of the record, customers may ask questions or request help with their account or personal information. Some records may need to be retained for completed transactions, security, fraud prevention, or legal obligations.
For privacy questions, use our Contact page, call 615-479-9411, or email lilyandrose76@gmail.com.