Same-day
Ordering cutoff
Same-day delivery cutoff: 3:30 PM CT. Eligible orders placed before cutoff can be prepared for same-day service when product and route capacity are available.
Customer Care
Help & FAQ
Quick answers for ordering flowers from Velvet Rose, including same-day delivery, pickup, custom requests, and order support.
Checkout
Final total
Your final total, including applicable fees, taxes, and optional tip, is shown before payment.
Support
Order help
Use order tracking for existing orders or call the florist if you need help choosing an arrangement.
Good to know
1
Have your order number and checkout email ready when asking about an existing order.
2
For custom flowers, call before ordering so the florist can confirm style, budget, and availability.
3
For funeral homes, hospitals, offices, and secured buildings, include recipient details and delivery instructions.
